The dictionary defines communication as – information transmitted or conveyed; a verbal or written message.
How often have you communicated with someone only to realize later your message was misunderstood?
Here are three simple things you can do to communicate more effectively.
By that I mean, everyone involved in the communication needs to be fully present and interested in the perspective of others. It is easy to get distracted by technology. Have you tried to talk you a teenager, or an adult that has their phone stuck to their ear, or head down texting? I rest my case.
Don’t respond or make sounds until the individual is finished speaking. I worked as the assistant manager of a weight loss company. My boss was a lovely lady, but when I talked to her, she had this irritating habit of saying, “un huh” after every few words I spoke. It drove me crazy. I felt like I was bothering her, and rushed to finish the conversation. We have all tried to talk to the person who interrupts before you have finished speaking, both scenarios are frustrating and disrespectful.
Our emotions can go from 0 – 60 in a split second. Pause before you respond. Think about what you are about to say. Words have power and once spoken they can’t be taken back.
The important thing is to LISTEN. Minimize misunderstanding by repeating what was said to you, “so you are saying.” This allows an individual the opportunity to make any clarification to their statement.
“The basic building block of good communications is the feeling that every human being is unique and of value.” – author unknown